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Compliance, Safety, and Security are Paramount

Set up the essential details that define how your agent operates

Adjust how your agent sounds and how it presents itself during interactions

Enable tools to help you understand and evaluate your agent’s performance

Access additional settings for control over agent behavior and handling

Configure how your agent connects with external systems and handles handoffs

View and manage the history of conversations handled by the agent

Structuring workflows using nodes, decision triggers, and best practices

Control how conversations progress based on predefined conditions.

A persistent prompt that guides AI behavior across the entire workflow