> ## Documentation Index
> Fetch the complete documentation index at: https://docs.plura.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Initiate Call

> Trigger an immediate outbound call via your Plura AI Agent. Perfect for instant callbacks, appointment reminders, or follow-ups.

**Finding your Agent ID:** Go to the Agents section in your workspace and copy the UUID (case-sensitive).

**request_data:** Unlike custom fields, `request_data` accepts any JSON structure without workspace setup. Pass any context your agent needs — it goes directly to your workflow.




## OpenAPI

````yaml /api-reference/openapi.yaml post /agent
openapi: 3.0.3
info:
  title: Plura AI API
  description: >-
    Complete REST API reference for building powerful integrations with Plura
    AI.
  version: '1.7'
  contact:
    url: https://docs.plura.ai
servers:
  - url: https://api.plura.ai/v1
    description: Production
security:
  - bearerAuth: []
paths:
  /agent:
    post:
      tags:
        - Calls
      summary: Initiate Call
      description: >
        Trigger an immediate outbound call via your Plura AI Agent. Perfect for
        instant callbacks, appointment reminders, or follow-ups.


        **Finding your Agent ID:** Go to the Agents section in your workspace
        and copy the UUID (case-sensitive).


        **request_data:** Unlike custom fields, `request_data` accepts any JSON
        structure without workspace setup. Pass any context your agent needs —
        it goes directly to your workflow.
      operationId: initiateCall
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
                - agent
                - phone
              properties:
                agent:
                  type: string
                  description: Agent UUID from your workspace
                  example: aa951bc8-2942-4a75-9162-ba9946c7808
                phone:
                  type: string
                  description: Recipient phone number in E.164 format
                  example: '17145551234'
                from:
                  type: string
                  description: >-
                    Caller ID. If omitted, auto-selected from the agent's phone
                    group.
                  example: '15045798220'
                request_data:
                  type: object
                  description: >-
                    Flexible context data passed directly to your workflow.
                    Accepts any JSON structure.
                  additionalProperties: true
                  example:
                    first_name: John
                    last_name: Smith
                    appointment_date: '2024-03-15'
                    service_type: consultation
            example:
              agent: aa951bc8-2942-4a75-9162-ba9946c7808
              phone: '17145551234'
              from: '15045798220'
              request_data:
                first_name: John
                last_name: Smith
                appointment_date: '2024-03-15'
      responses:
        '200':
          description: Call initiated successfully
          content:
            application/json:
              schema:
                type: object
                properties:
                  call_id:
                    type: string
                    example: 0b62751b-9023-4f5d-a52c-2ea233240ed
                  to:
                    type: string
                    example: '17145551234'
                  from:
                    type: string
                    example: '15045798220'
                  agent:
                    type: string
                    example: aa951bc8-2942-4a75-9162-ba9946c7808
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Agent not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    Error:
      type: object
      properties:
        status:
          type: string
          example: failed
        message:
          type: string
          example: Human-readable error description
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: API key from Settings → API Keys in your workspace

````